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Problems validating email account blackberry

problems validating email account blackberry-69

Make sure you have set up SMTP Relay in your email account.For more information about setting up SMTP Relay, see Checking your SMTP Relay Settings.

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As of January 1, 2013, no new BES accounts are being created.Note: UITS does not endorse any specific third-party Android apps; however, owners have reported success using the third-party email app "Nine - Outlook for Android". On some LG Android devices, when you attempt to digitally sign messages, the S/MIME certificates become invalid and the messages display this error: "Error: The message contents may have been altered."After you have installed your S/MIME certificate on some Android devices, a warning icon that looks like a triangle with an exclamation point inside appears in the taskbar with the error message: "Network may be monitored By an unknown third party".Tapping the message will display "A trusted certificate on your phone is allowing a third party to monitor your network activity, including your emails, apps, and secure websites. Outlook for Windows will not allow you to sign email messages without a valid certificate for that email address.This may help if your browser icon is missing or you're unable to send/receive email or Black Berry PIN messages.If you're having other issues with your device, visit our Troubleshooting Assistant.You can always use Workspace Webmail to send and receive email messages.

If you are having trouble connecting to your email account through an email client, there are several troubleshooting steps you can take.

In the "Signal" field, verify that the value is above -100 Bm. If the signal is weaker than -100 Bm (the figure you see is smaller, e.g., -110 Bm), the signal strength in your area is too weak for normal functions.

If your signal is stronger than -100 Bm (with a larger number, e.g., -90 Bm), continue troubleshooting.

If you're having other issues with your device, visit our Troubleshooting Assistant.

These walk you through solutions for issues you may have with your device.

cannot send or receive email, follow the steps below in the order given to determine the problem.