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Symantec endpoint protection manager 12 clients not updating

To continue using an internal Live Update server, you should upgrade to the latest version of Live Update Administrator.Downloading Live Update Administrator See Configuring clients to download content from an external Live Update server.

After the upgrade, the clients will download the install package assigned to their group as they heartbeat to the manager, or on a schedule.You can specify either an external Symantec Live Update server (recommended), or one or more internal Live Update servers that have previously been installed and configured.You should not install Symantec Endpoint Protection Manager and an internal Live Update server on the same physical hardware or virtual machine.This article describes how to change sylink.xml, the communication settings file for Symantec Endpoint Protection (SEP) 12 .1, so clients can report to a new Symantec Endpoint Protection Manager (SEPM). These steps re-establish communications when SEP clients are not communicating with the management server. Default group) and choose Export communications settings. Click Browse, and choose a convenient location to save the file. Managed Symantec Endpoint Protection (SEP) clients do not update virus definitions.

These clients are configured to receive their updates from their Symantec Endpoint Protection Manager (SEPM).

You can also restart the clients at any time by running a restart command from the management server.

You have the option to schedule the clients to restart during a time that is convenient for users.

Consider the following product-specific suggestions and recommendations and make sure you have performed routine maintenance on the computers that you intend to upgrade.

Maintenance may include disk error checks, defragmentation of the hard drive, or other routine health checks.

You can use Auto Upgrade to install a new version of Symantec Endpoint Protection 12.1 on all the clients in a group.